Privacy Policy

This Privacy Policy explains how AdsRoom ("AdsRoom", "we", "us", or "our") collects, uses, discloses, and protects information when you use the AdsRoom marketing intelligence platform, websites, and related services (the "Service"). By using the Service, you agree to the practices described here.

1. Information We Collect

Information you provide

• Account details such as your name, business name, email address, and password;
• Billing information processed through our payment providers;
• Communications you send to us, including support requests and feedback.

Connected platform data

When you connect third-party accounts (for example Google Analytics, Google Ads, Google Search Console, Meta Ads, or LinkedIn Ads), we access campaign, performance, and analytics data through secure authorized connections, solely to provide the Service to you.

Usage & device information

We automatically collect log data, device and browser information, IP address, and product-usage events to operate, secure, and improve the Service.

2. How We Use Information

• To provide, maintain, and improve the Service, including dashboards, reports, alerts, and AI-generated insights;
• To authenticate users, process payments, and manage subscriptions;
• To communicate with you about updates, security notices, and support;
• To detect, prevent, and address fraud, abuse, and security issues;
• To comply with legal obligations.

3. AI Processing

AdsRoom uses AI to generate executive briefings, anomaly detection, and conversational answers based on your connected marketing data. This processing is performed to deliver insights to you. We do not use your Customer Data to train third-party AI models.

4. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers (for example cloud hosting, payment processing, and analytics) who process data on our behalf under confidentiality obligations;
• Legal and safety recipients when required by law or to protect rights, property, or safety;
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or anonymize it within a reasonable period.

6. Data Security

We use industry-standard safeguards including encryption in transit, OAuth-based authentication for connected platforms, access controls, and workspace isolation. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to data portability. You may also object to certain processing or withdraw consent. To exercise these rights, contact us using the details below.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for such transfers in accordance with applicable law.

9. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand product usage. You can control cookies through your browser settings; disabling some cookies may affect functionality.

10. Children's Privacy

The Service is intended for business use and is not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email. The "Last updated" date at the top indicates when the Policy was last revised.

12. Contact

For privacy questions or requests, contact us at info@adsroom.ai or product@brandstory.in.